Contact Us About Casino Content and Editorial Queries
Need to get in touch with the team at Casinouk Licensing Guide? This page explains exactly what we can help with, how to reach us, and when you can expect a reply.
How to Reach Us
The fastest way to contact the editorial team at Casinouk Licensing Guide is by email:
We monitor this inbox throughout the working week. While we aim to respond to every message, response times can vary depending on the volume of enquiries we receive. If your message is detailed or requires input from a specific member of the team, a reply may take a little longer — but we do read everything that comes in.
What to Write to Us About
Corrections and updates to our content. Our casino reviews, bonus listings, and guides are researched and checked before publication, but details can change. If you spot an inaccuracy — an expired free-spins offer, outdated wagering terms, a change to a casino’s licence status, or anything else that no longer matches reality — let us know. Please include the page address and, where possible, the specific detail that needs updating. Corrections from readers genuinely help us keep the site accurate.
Editorial questions. If you have a question about how we review UK casino sites, how our rankings are compiled, or what a particular term in one of our guides means, send it over. We’re always happy to explain our approach.
Partnership and advertising enquiries. If you represent a UK-licensed operator or an affiliate business and want to discuss working with Casinouk Licensing Guide, use the same email address. Please include "Partnership" in the subject line so we can route your enquiry to the right person quickly.
What We Cannot Help With
Casinouk Licensing Guide is an information and review site. We are not a casino operator, we don’t hold player accounts, and we cannot process deposits, withdrawals, or account complaints. If you have a dispute with a gambling operator, contact that operator’s support team first and, if unresolved, escalate it through their official complaints procedure. You can also check any operator’s licence status using the UK Gambling Commission’s public register, which is searchable by operator name, licence number, or website domain.
Gambling Concerns
If you or someone close to you is struggling with gambling, please do not contact us about it — we are an editorial team and not equipped to provide support. Instead, reach out to a dedicated gambling support service such as the National Gambling Helpline, available 24 hours a day and free to call.
For information on staying in control, setting limits, and blocking tools, please read our Responsible Gambling page.
Thank you for reading Casinouk Licensing Guide. We look forward to hearing from you.
Page last updated: 17 September 2026